"I am a Realtor and Carla Klein is a very important part of my “team”. She is also the insurance agent for myself and my family. There is none better! A++++++"
I've been with Carla Klein Insurance for four years and feel somewhat compelled to share my experience, mostly because our experiences with many services today can be disappointing.
Simply put, I've lived all over the country in 30 years and never experienced an insurance company that did such a great job taking care of the customer. Carla deals directly with you, she owns it and has a vested interest in your satisfaction as a client.
I've been most impressed with how she educated me on the many options for home and auto and never once tried to sell me more than I reasonably need. Her main concern is to cover you for the "just in case" so that you and your family are protected.
This personal experience and connection with the owner of a business makes all the difference and she will research high and low to get the best price for the best coverage.
Carla is Very professional, Courteous, and Helpful. Strongly recommend her. 5 Stars+ from me!
Their whole office staff is very professional, knowledgeable and helpful all the time, getting me and my customers all the information they need. I highly recommend them!
We were working with associate Lora Smith and we have been so pleased with her work. It has been overwhelming dealing with so much paperwork with buying a home out of state. Lora has been extremely helpful in explaining everything and making obtaining insurance easier than I thought, especially with all of the special considerations such as wind mitigation. Lora explained what we need to do to save more money on this important part of the policy. Carla provided additional help during off hours. We could not be happier with the professionalism and small town friendliness of this insurance company. We highly recommend!
Fast, friendly, highly professional service. We got more coverage at a lower price than from anyone else! Research was conducted, appropriate questions asked, and no discrepancies on any of the paperwork. Couldn’t have asked for a better experience~ very efficient operation. I have friends asking to be referred to Carla and Company!
What a pleasure it is to work with Carla Klein Insurance and her team. They are always so helpful and very prompt at returning my e-mail and or phone calls and they look for the best rate and premium possible. They really care about their customer.
HIGHLY RECOMMEND! I transferred all 3 of my homeowner's insurance policies to Carla Klein Insurance from another local agent, and my extended family then did the same with theirs. Carla provides education about all the products and options - not just quotes. Insurance can be confusing with a lot of "legalese" and she cuts right to what you need to know at a consumer-friendly level. No pushiness, pressure or ambivalence. She and her staff is super friendly, follows up and is on top of everything.